Food & Beverage (Bakery Chain) Case Study

Food & Beverage (Bakery Chain)

Client:

Food & Beverage (Bakery Chain)

Requirement:

Business Central for FMCG

Objectives

A rapidly expanding bakery chain was facing significant inefficiencies in managing ingredients, production, and costs. With no system for batch control, manual tracking of raw materials, and zero visibility into wastage, the business struggled to optimize operations. The lack of accurate cost-per-item insights also meant menu pricing wasn’t always profitable.
SoftArt stepped in to bring structure and intelligence into operations using Microsoft Dynamics 365 Business Central, tailored for the food & beverage industry.

Challenges

  • No batch control for ingredients or finished goods
  • Manual tracking of raw materials leading to frequent shortages
  • Kitchen wastage untracked and unmanaged
  • No clarity on true cost-per-item to guide pricing decisions
  • Production planning relied on guesswork and manual scheduling

Solutions

SoftArt deployed Business Central with F&B-specific customizations, ensuring ingredient-level visibility, precise costing, and automated workflows.

Key Initiatives Included:

  • Batch tracking integrated across procurement, kitchen, and inventory
  • Ingredient-level costing mapped in Business Central
  • Mobile-enabled production planning for on-ground staff
  • Automated alerts for raw material usage and wastage tracking
  • Real-time reports on item costs to support menu pricing strategies
solutions

Results

33% Reduction in Kitchen Wastage

Automated Production Planning

Accurate Cost-per-Item Insights

Improved Profit Margins

Real-Time Financial Reporting

Future-Ready Food & Beverage Operations with SoftArt
& Business Central

Whether you’re running a bakery, restaurant, or multi-location F&B chain, SoftArt and Business Central bring operational clarity, tighter control, and data-driven insights to your business. From reducing wastage to optimizing pricing, our expertise ensures your kitchens run smarter and your profits rise higher.

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