NetSuite For IT System Integrator Case Study

NetSuite For IT System Integrator

Client:

NetSuite For IT System Integrator

Requirement:

NetSuite For IT System Integrator

Objectives

An established IT System Integrator was managing complex project delivery and billing processes using disconnected tools and spreadsheets. The lack of real-time visibility into project profitability and delayed invoicing cycles were limiting growth and efficiency. SoftArt stepped in to streamline operations with a tailored NetSuite ERP deployment, built for service-based, project-driven organizations.

Challenges

  • Manual project tracking and time-consuming billing processes.
  • No real-time visibility into project costs, margins, or profitability.
  • Difficulty in tracking time and expenses across delivery teams.
  • Revenue recognition was reactive and not aligned with project progress.
  • Disconnected systems for finance and operations.

Solutions

SoftArt implemented NetSuite Projects, fully integrated with time tracking, expense management, and financial automation features. The goal: real-time project visibility and faster billing.

Key Initiatives Included:

  • NetSuite Project Management – Centralized platform for project planning, execution, and tracking.
  • Integrated Time & Expense – Enabled on-the-go time entry and expense claims with built-in approvals.
  • Role-Based Dashboards – Real-time insights for delivery heads, project managers, and finance teams.
  • Automated Invoicing & Billing – Linked billing to project milestones for faster turnaround.
  • Revenue Recognition Setup – Ensured accurate, timely recognition aligned with delivery progress.
solutions

Results

Real-Time Project Margin Monitoring.

30% Faster Invoicing Cycle.

Revenue Recognition Accuracy Improved .

Streamlined Time & Expense Capture.

Greater Operational Transparency .

Power Your IT Projects with NetSuite + SoftArt

For IT service providers and system integrators, project profitability is everything. SoftArt delivers tailored NetSuite solutions that unify delivery, finance, and operations, so you can focus on scaling.

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