NetSuite For Restaurant Group Case Study

NetSuite For Restaurant Group

Client:

NetSuite For Restaurant Group

Requirement:

NetSuite For Restaurant Group

Objectives

A fast-growing quick service restaurant (QSR) chain was relying on a mix of POS systems and spreadsheets. With each branch operating independently, tracking stock, managing invoices, and maintaining consistency across outlets became increasingly difficult. Ingredient wastage and delayed reconciliations were impacting profitability. SoftArt stepped in to implement a centralized NetSuite ERP system tailored to the unique needs of the restaurant industry.

Challenges

  • Fragmented data across POS systems and manual spreadsheets.
  • No central visibility into stock usage or vendor billing.
  • Frequent overstocking or stockouts due to lack of inventory control.
  • High ingredient wastage and inconsistent menu costing.
  • Difficulties in tracking accounts payable and receivable across branches .

Solutions

SoftArt deployed a tailored NetSuite solution for restaurant operations, integrating all critical business functions under one cloud-based platform.

Key Initiatives Included:

  • Central Purchasing & Vendor Management – Unified procurement and invoice approvals across all outlets.
  • Inventory & Kitchen Stock Control – Real-time stock visibility at kitchen level, reducing shrinkage and spoilage.
  • POS Integration – Seamless integration with existing third-party POS systems for transaction sync.
  • Accounts Payable & Receivable Automation – Ensured timely vendor payments and consolidated financials.
  • Standardized Menu Costing – Enabled consistent pricing and margin analysis across outlets.
solutions

Results

25% Reduction in Ingredient Wastage.

Centralized Vendor Billing.

Standardized Menu Costing Across Branches .

Real-Time Inventory Insights.

Improved Operational Consistency.

Fuel Your Restaurant Growth with NetSuite + SoftArt

Whether you're managing 3 outlets or 300, SoftArt helps restaurant chains unify operations, reduce wastage, and increase profit margins with NetSuite ERP.

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