SAAB Inc Case Study

At the time of the project, SAAB’s systems were running on Oracle EBS 11.5.10. They were facing disruptions, compatibility issues and a lack of access to more recent Oracle Services and Solutions due to an aging IT infrastructure. They wanted to avoid any disruptions during the process.

Considering SAAB’s needs, SoftArt suggested the ‘Fast-Paced Approach’ method, wherein the Database and Technical EBS components are upgraded together, while the Functional Component is taken on as a separate project. Only necessary Functional upgrades were made strategically, so as not to disrupt business users.

Considering time constraints, an aggressive plan was put in place to upgrade SAAB’s Oracle EBS 11.5.10 to R 12.2.9. As a part of the fast paced approach, their database was also upgraded to Oracle 19c Database at the same time.

All the operations from SoftArt’s team were conducted remotely and successfully without any issues.

This approach to the upcoming mandatory upgrade was a resounding success by all metrics.

Since SAAB's internal team did not have enough experience on R12 yet, SoftArt provided 4 weeks of Post-Production Support for modifications. SoftArt specifically focused on ORACLE Financials in the R 12.2.9 version of EBS, including Sub-Ledger Accounting and Accounts Payable, Oracle Projects, Time & Labor and Discrete Manufacturing,