Choosing the wrong Dynamics 365 partner can lead to delays, rework, and rising ERP costs. This matters because Dynamics 365 impacts finance, supply chain, sales, reporting, and compliance. In 2026, more UAE businesses are moving to cloud ERP and expecting localisation readiness, which makes partner selection even more important.
This guide shares the Top 10 Dynamics 365 Consulting Firms serving UAE businesses and helps you compare them with practical decision factors. You will also learn what to check before signing with Dynamics 365 implementation partners, especially if your priority is Business Central readiness, integrations, and long-term support. SoftArt presents this as a market guide you can use to shortlist confidently and choose a partner that can deliver cleanly.
Who Are The Top 10 Dynamics 365 Consulting Firms Serving The UAE In 2026?
Use this list as a shortlist, then apply the selection checklist to finalize the right partner for your business.
SoftArt Solutions Inc
- Best fit: UAE SMEs and mid-market teams that want structured delivery and ongoing stability.
- Primary focus: Dynamics 365 ERP and CRM implementations, Business Central rollouts, integrations, and reporting.
- Key differentiator: A delivery-first approach that prioritises clean data, predictable milestones, and adoption, not just go-live. SoftArt also supports UAE-style VAT-ready reporting needs and governance that holds up after deployment.
- Typical engagement type: Discovery and solution blueprint, implementation, integration, reporting validation, and managed support.
Cynoteck Technology Solutions
- Best fit: Businesses that need practical ERP and CRM delivery with localisation support.
- Primary focus: ERP and CRM implementation services.
- Key differentiator: Known for UAE VAT compliance focus and Arabic localisation support for relevant use cases.
- Typical engagement type: Implementation delivery with configuration, training, and support.
Terracez
- Best fit: Organisations prioritising customer experience and digital transformation outcomes.
- Primary focus: Digital transformation programmes around Microsoft business applications.
- Key differentiator: Strong positioning around Microsoft Catalyst style programmes and customer experience initiatives in the GCC.
- Typical engagement type: Transformation consulting plus implementation execution.
IAXCESS
- Best fit: Businesses seeking an established Microsoft partner footprint in the GCC.
- Primary focus: Business solutions across Dynamics 365.
- Key differentiator: Long-standing partner reputation and wide regional client exposure across the Middle East.
- Typical engagement type: Multi-module delivery with ongoing services.
Business Experts MEA
- Best fit: Companies looking to align ERP workflows with analytics and AI-led improvements.
- Primary focus: Data and AI-driven ERP modernisation.
- Key differentiator: Strong emphasis on embedding Copilot and AI-style capabilities into operational workflows where appropriate.
- Typical engagement type: ERP delivery with analytics, automation, and enablement.
Intwo
- Best fit: Organisations running complex cloud environments and needing strong Azure alignment.
- Primary focus: Cloud and Dynamics consulting.
- Key differentiator: Recognised for deep cloud expertise and complex Azure-hosted Dynamics environments.
- Typical engagement type: Cloud-first architecture, implementation, and managed services.
Alletec
- Best fit: Manufacturing, EPC, and project-led organisations needing industry accelerators.
- Primary focus: Enterprise-scale Dynamics delivery.
- Key differentiator: Industry-specific accelerators and alignment with long-range transformation goals in the region.
- Typical engagement type: Industry solution rollout with phased optimisation.
Burhani
- Best fit: Dubai-based SMEs that want fast time-to-value and structured packages.
- Primary focus: SME strategy and rapid ERP deployment.
- Key differentiator: Quick start delivery approach aimed at getting core processes live in weeks for suitable scopes.
- Typical engagement type: Fast implementation package with defined scope and support.
Tech Falcon
- Best fit: Retail and hospitality groups needing strong local presence and operational understanding.
- Primary focus: Retail and hospitality transformation.
- Key differentiator: Known for strong local business context and retail-grade execution expectations.
- Typical engagement type: Retail-led ERP and process rollout.
Dynamics Stream
- Best fit: Sales and marketing teams that need CRM performance and reporting depth.
- Primary focus: CRM, Power BI integration, and data warehousing support.
- Key differentiator: Strong emphasis on analytics, dashboards, and end-to-end reporting pipelines.
- Typical engagement type: CRM delivery plus reporting and BI enablement.
Enterprise-only option callout.
If you are planning a very large multi-country migration, Avanade is often evaluated separately due to its enterprise-scale delivery model and global transformation approach.
What Should You Check Before Finalising Dynamics 365 Implementation Partners In The UAE?
Final selection should be based on delivery fit, localisation strength, and support depth, not brand size alone.
Do They Have Proven Dynamics 365 Implementation Experience In Your Industry?
- Ask for similar projects and references.
- Confirm module relevance and complexity match.
- Check whether they have handled multi-entity UAE operations.
Are They A True Delivery Partner Or Only A Licensing Reseller?
- Confirm delivery ownership and who is accountable for outcomes.
- Review the team composition you will actually get.
- Ask for a clear methodology with milestones and acceptance criteria.
Can They Support Business Central With UAE Localisation Requirements?
- Confirm VAT-ready invoicing, tax reporting, and audit readiness.
- Validate document formats and workflows your teams use.
- Check Arabic handling if your business requires it.
How Strong Are Their Integration, Data Migration, And Reporting Capabilities?
- Ask how they handle data cleanup and migration validation.
- Confirm reporting reliability checks before go-live.
- Validate integrations with payroll, ecommerce, WMS, BI, and Microsoft tools.
What Does Their Post Go Live Support And Managed Services Look Like?
- Confirm SLAs, monitoring, upgrades, and enhancement support.
- Ask how they handle change requests and scope control.
- Ensure support continuity after the initial project team transitions.
Can They Scale With Your Business Across The GCC?
- Confirm multi-entity, multi-currency, and multi-country readiness.
- Ask how they run phased rollouts across locations.
- Check their change management and training framework.
Looking For Dynamics 365 Implementation Partners In The UAE Who Can Deliver Cleanly And Support Long Term?
If you want stable delivery with strong controls on scope, data quality, and reporting accuracy, SoftArt can help you plan and implement with confidence. SoftArt works as one of the Dynamics 365 implementation partners focused on real adoption, predictable execution, and long-term support that keeps systems stable after go-live. If you are specifically evaluating a microsoft dynamics 365 business central partner UAE, SoftArt can guide the rollout, localisation planning, and integration readiness in a structured way.
Call SoftArt: +971 521490790 (UAE).
Email: connect@softart.co.
FAQs
How do I shortlist Top 10 Dynamics 365 Consulting Firms for UAE projects?
Start with firms that have UAE delivery experience, Business Central capability, and a clear support model. Then validate them using a structured checklist on localisation, integrations, and governance.
What should I ask dynamics 365 implementation partners before signing?
Ask about delivery methodology, team structure, migration approach, integration ownership, and post-go-live SLAs. Also ask what success looks like and how it is measured.
How do I choose a microsoft dynamics 365 business central partner UAE?
Choose a partner with proven Business Central delivery, UAE VAT-ready reporting experience, and strong support capability. Confirm they can handle integrations and data validation before go-live.
How long does a typical Business Central implementation take in the UAE?
Timelines vary by scope, entities, integrations, and data quality. A phased rollout is usually safer than trying to implement everything in one go.
Can integrations affect reporting accuracy after go-live?
Yes. Weak integrations create mismatched totals, missing transactions, and duplicated records. Validate integration monitoring and reconciliation checks before launch.
Can I switch partners after implementation?
Yes, but it often increases cost and delays improvements. It is better to choose from the start based on delivery accountability and long-term support strength.
