Dynamics 365 Support & Customization

WHAT WE DO - Licencing

Dynamics 365 Licensing Implementation Integrations

Unleash the complete capabilities of your Dynamics 365 platform with our tailored support and customization services. Our proficient team is dedicated to guaranteeing continuous functionality, effortless integrations, and optimal performance, empowering you to maximize the advantages offered by your Dynamics 365 system.

Benefits of Dynamics 365
Support & Customization Services

Once you have implemented the Dynamics 365, you need support to ensure its seamless functioning and customization to change it according to your changing requirements.

  • Enhance efficiency and streamline workflows with tailored Dynamics 365 support.
  • Benefit from personalized customization to align Dynamics 365 with unique business requirements.
  • Ensure uninterrupted performance and optimize system efficiency with ongoing support.
  • Seamlessly integrate Dynamics 365 across your ecosystem for enhanced productivity.
  • Grow effortlessly by leveraging scalable Dynamics 365 support and customization services.
shape
Suite of Services

Dynamics 365
Customization Features

Custom Entities

Similar to Oracle, this allows defining new data structures specific to your business.

Workflow Automation

Design automated processes to streamline tasks and approvals, enhancing efficiency.

Customizable Forms and Views

Tailor the user interface to display relevant information specific to user needs.

Business Rules and Logic

Implement custom logic and rules to automate actions based on your unique business processes.

Extensions and Add-Ons

Similar to Plugins in Oracle, extend functionality by integrating or developing custom modules.

Personalized Dashboards

Create user-specific dashboards for focused data analysis based on individual roles.

API Integration

Connect Dynamics 365 with external systems seamlessly for data exchange, improving information flow.

Role-Based Security

Configure access controls based on user roles, ensuring data security and information privacy.

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Flexible Customization for Administrators and Business Users

Within Dynamics 365, our customization services emphasize ease of use, allowing administrators and business users to effortlessly shape the system. Through intuitive interfaces and drag-and-drop tools, modifying reports, dashboards, and workflows becomes a straightforward process, eliminating the need for intricate coding skills. This adaptability empowers your team to make real-time adjustments, ensuring your ERP system evolves alongside your business requirements, fostering sustainable growth and success.

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Get Complete Support From the Experts For Your Business

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What Sets Us Apart?

Our diverse range of services and expertise in ERP solutions have made us stand tall
in the tech scene of ERP providers.

Focus on the Priorities

Immediate Focused Attention For All High Priority Issues

Market Skills

Proactive On Regulation & Market Trends

Pricing

Cost-Effective Services & Personalized Plans

Experience & Expertise

20 Years Of Experience With 24×7 Service

Our Partners

To stand true to our recognition of a top enterprise resource planning company, we
partner with only the best so that you can have uncompromised quality.

netsuite
oracle-cloud
microsoft-azure
dynamics 365
1trooper
Amazon_Web_Services
Microsoft
Showcasing Excellence arrow

Case Study

With our ERP software solutions, we have helped unlock the full potential of businesses software investments. See what makes us the best ERP service-provider company.

case study

Client: SAAB Inc
Requirement: SoftArt Managed Service

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case study

Client: Amalgamated Family of Companies
Requirement: Managed Services & Upgrades

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case study

Client: Bookazine
Requirement: Oracle Database Migration to AWS

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case study

Client: Leading Wealth Management Firm
Requirement: Sage and Salesforce to Microsoft Dynamics Business Central Migration

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case study

Client: SAAB Inc
Requirement: EBS & Database Upgrade

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case study

Client: Global BFSI Company
Requirement: CRM Migration from Oracle Legacy Systems to Microsoft Dynamics 365

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Don’t Take Our Word for It

Clients’ Testimonials

Hear from our satisfied partners and industry leaders about our ERP software solutions.

We opted for an efficient roadmap because we didn’t have the skill and expertise that SoftArt has, and we wanted training along the way because we wanted to be the people who maintain the system. SoftArt was able to accommodate our needs from an IT and ERP perspective but also a business perspective.

Director of IT
Amalgamated Family of Companies

Get a good partner, and that is different from a good consultant! You want the resource capacity; you want the expertise; but you really want somebody to invest in the success of your project, rather than have it be just another project. I’m happy to say that’s what we found in the SoftArt team. It was like taking a leap many years into the future with the ERP upgrade.

Director of Business Systems
SAAB USA

We were looking to cut costs by migrating but lacked the expertise to do so. SoftArt brought valuable resources and experience to the table, and their road-mapping skills ensured the process was smooth.

Founder & CEO 
Bookazine

We were lost when it came to evaluating, recommending, and finalizing an ERP to manage our warehouse, bars, restaurants, and brewery. SoftArt came in and simplified the process and showcased why the recommended solution combined with their team is the best to get this done. I’m happy to say they were right!

 

Managing Director
Good Eats Food Group

Industry Insights

Blogs & Articles by ERP Experts

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ERP Data Migration is one of the most critical yet challenging aspects of implementing a new ERP system. A well-planned migration ensures a...

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Frequently asked questions

Our support services cover a wide range of needs, including troubleshooting, system enhancements, customizations, user training, and ongoing consultation to ensure your Dynamics 365 platform meets evolving business requirements.

The timeline for customization varies based on the complexity and scope of the modifications required. Simple changes might be implemented relatively quickly, while larger-scale customizations may take more time. We work closely with you to establish realistic timelines and ensure minimal disruption to your operations.

Absolutely. Our customization process takes into account existing integrations, ensuring compatibility and continuity with third-party applications. We assess and strategize to maintain seamless connections while implementing necessary enhancements to your Dynamics 365 system.

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